Service: Design and copywriting for new hospital handbook

Client: Barts Health NHS Trust

The challenge
The first phase of the new Royal London Hospital was due to open in just over a month. The Trust urgently needed a document for staff to help them navigate the three-tower, 17 storey building, and the project’s communications manager had just gone on maternity leave. They needed someone that understood the project to take on the task of creating a booklet, which would include information about the new hospital, as well as detailed maps of the entire estate. At that point, nothing had been written, and maps only existed as hand-drawings.

The solution
Tiger Mouth took the brief with just four weeks to go until the new hospital opened to patients. We quickly understood what was required, pulled the information from all available sources, and put our graphic designer to work creating the maps, and the booklet. It was a tight timeline, but with great communications between all parties, we all worked tirelessly to achieve it.

The printed booklets were delivered on time. The 52-page document, was beautifully designed, easy to follow and included simple instructions to help everyone quickly understand how to work in and navigate around their new hospital. The maps were detailed, yet beautiful in their simplicity. Everyone was thrilled with what we achieved together.

Barts new hospitals booklet


"We are extremely grateful to Christine and her team for what they achieved in a very short timescale."

Hayley Weel, Acting Communications Manager, Barts Health NHS Trust


To find out more about our design and branding services click here. Or, if you'd like an informal chat about how we can help you get in touch with Christine Jones.